All products of The Lost Bay Studio Store are shipped from the UK, by our fulfilment partners at PackFulfilment. The zines are carefully packaged, and shipped with Royal Mail, unless specified otherwise. Our fulfilment partner is carbon negative and uses as little plastic as possible.
EU orders under 150€ are shipped with The Import One Stop Shop (IOSS): import VAT is prepaid and customs preprocessed. Reduced VAT is applied when applicable. Which means customers won't have to deal with customs and pay duties on reception.
EU orders over 150€ or to other international destinations, might cause custom duties upon reception. The Lost Bay Studio is not responsible for those duties and other import taxes.
If you receive a damaged or wrong item, please contact us, we'll issue a refund or replace the item.
